Lost Activation on my device

simpz

My Rpi 3 Emteria instance (v7.6.22) has suddenly (at the weekend) stopped being activated. And the code I see on the website just says "No suitable code for this device" when entered into this device.

Anything known about this or who I can contact about this with screenshots?

Thanks

smieschek

Activating a device is only possible with an active subscription, but an already activated device on v7.6.x should not deactivate / go back to evaluation mode.
Can you send a bugreport? - https://emteria.com/kb/bug-reporting#reporting-bugs

For private use it's probably best to redeem the voucher for a starter subscription which covers three devices: https://emteria.com/kb/starter-subscription
If you haven't received the voucher after registration send me a DM.