Tieniedeklerk I received my first voucher code via email - but when I enter this voucher on Redeem it says redemption failed?
Dbarn I also have the voucher code sent via email, but redemption fails. I verified that I have set my name in my profile. What can I do?
IKS @Dbarn, @TVoots, can you post a screenshot or a message you are receiving? How do you know it fails?
IKS Our internal reporting shows that both of you have successfully redeemed your vouchers and activated devices. @Dbarn, @TVoots, could you please share a bit of additional information about what you did, so we can improve our UX for other users?
