Raspberry hangs & reboots

Dieter_Dart

our RPi was now stable for more than 86 hours:

https://drive.google.com/open?id=1aPLlKWooEKGH1W0QVTvVzGipqdK8TOWp

as the weekend is not far away and we will use the RPi again as our score board, I now have shutdown the RPi and will change the resolution to a lower one to test it again. Well keep you posted.

IKS

@Dieter_Dart, could you do a normal run with the latest version (0.5.12). We have introduced several important fixes, which should improve the behavior.

Dieter_Dart

Hi,

sorry that I did not provide any update earlier but I was extremely busy the last days.
Nevertheless I like to provide some new details.

We had version 1.5.11 installed on our RPi and on Saturday (April 14th) we played dart from approx 2100 till approx 0400 (so the Pi was in use for around 7 hours) and we did not had any crash. The system was more or less stable. The only item which we realized at the beginning was that the used app crashed once or maybe two times .... but after that it was pretty stable.

Then last Sunday (April 22nd) we played from around 1900 till 2400 also without any crash. The only thing which we have seen during the use is that sometimes the app "stuttered". It seems that the system completely hangs again but after some seconds it came back and we could continue to use it.

I will now follow your recommendation and install the new version (1.5.12) to test that as well. Not sure if we could test it directly next weekend .... not sure if we will meet to play dart but I will keep you updated :smile:

Thanks a lot again so far for your excellent support here!

IKS

Thanks for the feedback. Could you please explain this in more detail:

The system was more or less stable. The only item which we realized at the beginning was that the used app crashed once or maybe two times .....

So the application was running on the side and you didn't actually use it for your game? It would be great to have a bugreport after a crash or stuttering, but that requires a working internet connection. Would that be possible?

Dieter_Dart

Could you please explain this in more detail:

I will try :wink: We started the system (Emteria) and started the My Dart Training app. As we had a guest player, we added this player to the list and while doing so the app was automatically closed, but only the app itself. The system continued to work. To avoid that some artifacts are left in the memory from the crashed app, we decided to quickly reboot the system. After reboot we used the same way to add the guest player and it crashed again and again we decided to reboot. Then in the third try, it worked.

IMHO this was not an issue of the system but more an issue of the app as only the app crashed. Unfortunately we have not created a bug report for this behavior but we will do so next time if this happens again. An internet connection should work. Usually we have Wifi available there which we only switch off during we play to avoid that this causes issues but to create a bug report we can enable it again.

IKS

Great, thank you. At least we can find out why the app crashes and maybe submit the problem to its developer.

Dieter_Dart

short update:

Last Sunday we used again the RPi to count our games and before I started the App, I realized that a new version of Emteria has been published (1.5.13) so therefore I first updated to the new version. The update went very smooth without any issues. After updating the Emteria system, we have started to play darts and the system was very stable without any hiccups or reboots. Only thing which we observed ... the caller sounds (within the dart app, you can use MP3 sounds for the numbers) are chopped. For sure it's a bit tricky to explain this 🙂 As an example .... when the caller has to say "onehundredandfourty" you will hear "onehundredandfo" ... for sure this is not a big issue but would like to let you know.

IKS

Thanks for reporting, the sound issue should be fixed now. This change will be included into the next release.

Dieter_Dart

Next update from the dart side 🙂

Yesterday we met again to play dart. We started at 2000 and played for around 7 hours. The system was the whole time stable and also the sound issue seems to be fixed. Currently we have v0.5.14 installed and this really seems to provide a fix for the sound issue. So from my point of view it seems that everything is now working as expected.

One additional side note ... at the beginning I tried to show a short video from YouTube by opening the browser and browsing to www.youtube.de. Just when the video tried to start, the RPi rebooted. Similar behavior which we had before. While I tried it again, it worked. I guess that this maybe again is an memory issue, but it is not relevant for our use 🙂 Just would like to let you know.

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