I've setup two different accounts, neither works. I can login to the web page no problem. And I have the IMG, it's all here on my hard drive. I have the software, it won't install. I've tried two different versions 0.5-9 and 0.6-13. If I try to install from the local folder that Emertia is in, it tells me it's a bad directory. I can't login in or install either version. I also tried to login using my Windows user name and password, still a no go! I have installed Raspbian, KODI, IoT, Crankshaft, from windows 10 just to name a few. No problems with ANY of them. That being the case, I can't blame Windows. I do have a Windows 7 machine, I will try that. But if it doesn't work under Windows 10, they should state that right from the start.