No media volume - media slider will not go above 0

Hello all,
I'm relatively new to RPi and Emteria. I have a RPi4 running Emteria v14.4.0. I'm not getting audio when running apps with sound. Since I'm only running apps with media audio, I can't check that notifications or calls audio. I've tried the three audio output options; HDMI0, HDMI1, and 3.5mm. Is there a work around to get an option to work, or add a DAC hat, or something?

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