Saying trial version even though activated
Hey gang, I've got the trial message and reboot in 8 hours and to register my device, but that's been done, in setting it says it knows it's been done. What's going on?
0
Hey gang, I've got the trial message and reboot in 8 hours and to register my device, but that's been done, in setting it says it knows it's been done. What's going on?
Comments
@viper91180 What do you see when you open the License Manager app? And what version of emteria.OS and what device are you using?
Sorry, I've been crazy busy, where is the license manager app? When I look in emteria settings it says my device is active. Os version is 7.0.13
@viper91180 Is the evaluation version message on the bottom right corner still displayed? Have you rebooted after activating your device?
Yes it it, and yes I have rebooted, several times
@viper91180 from my side everything looks fine. From your account a device was associated and activated. Can you try to clear the license data and reactivate the device?
In emteria settings:
After a reboot the license manager should show you the option to activate with credentials or code again.
I will give that a try, thanks!
I don't even see a license manager
@viper91180, check out https://emteria.com/kb/introduction-activation-methods
Alright, got Tge licence data cleared, then re activated it again. But still says evaluation in bottem right
@viper91180 can you please write to support at emteria about the license in question and your account mail, so that I can take a deeper look.