Can't login with installation tool on DEBIAN Stretch

Hi community,
just downoaded Linux Installer, made it executable. Installer starts, I use the WEB credentials, but then hangs at Login with a red "login failed -try again" ...

OS Debian Strechtch 64-Bit

Comments

  • Hi Chris. I can't find any information about failed logins in our logs. Does it work now? If not, can you please login at our homepage? If it works, try logging in the installer again.

  • identical problem : OS Debian Stretch 64-Bits.
    Install Error:
    QIODevice::write (QFile, "/root/.local/share/Emteria/Installer/email"): device not open qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init error: "Error creating SSL context (error:140A90C4:SSL routines:func(169):reason(196))" QIODevice::write (QFile, "/root/.local/share/Emteria/Installer/email"): device not open qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init error: "Error creating SSL context (error:140A90C4:SSL routines:func(169):reason(196))"

  • Looks like there is a problem with your SSL libraries. We will take a look at it.

  • OpenSSL 1.1.0f 25 May 2017

  • It seems to be a new Debian thing. Another software (not related to us) had a similar problem a couple of weeks ago. One of the users has posted a workaround, maybe it will help you: https://github.com/nextcloud/client_theming/issues/203

    We don't have a global solution for now.

  • that didn't solved my problem I have bought a license please help

    ./Emteria.OS_Installer-x86_64.AppImage
    qt.network.ssl: QSslSocket: cannot resolve SSLv3_client_method
    qt.network.ssl: QSslSocket: cannot resolve SSLv3_server_method
    QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
    file:///tmp/.mount_EmteriwRH99H/usr/qml/QtQuick/Dialogs/DefaultFileDialog.qml:210:25: QML ListView: Binding loop detected for property "model"
    qrc:/main.qml:221:17: QML Rectangle: Binding loop detected for property "height"
    QIODevice::write (QFile, "/root/.local/share/Emteria/Installer/email"): device not open

  • I'll take a look at it as soon as I'll get back to the office.

  • edited January 2018

    @xevilstar, it works just fine on my Debian 9.3 after installing the required package:

    apt install libssl1.0-dev

    EDIT: After checking the log, I also see those error messages, but I can login and download the platform successfully.

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