Failed Preparing Drive

mrme73

Trying to image an sd card and it fails
I tried 2 different sd cards with the same result.
I can image using the same sd cards with Etcher with no problems.

+00:00 (, 0) Starting emteria installer v1.1-43-g68add26
+00:00 (, 0) Detected SSL support: true
- runtime version: "OpenSSL 1.1.1g 21 Apr 2020"
- build version: "OpenSSL 1.1.1g 21 Apr 2020"
+00:06 (, 0) Opening remote connection
+00:07 (, 0) Using PackageData version: 0
+00:10 (, 0) Using PackageData version: 1
+00:12 (, 0) Refreshing drives
+00:14 (, 0) Ignoring system drive "ST31000528AS"
+00:14 (, 0) Ignoring system drive "WDC WD20EZRZ-00Z5HB0"
+00:14 (, 0) Ignoring system drive "Samsung SSD 970 EVO 1TB"
+00:14 (, 0) Ignoring system drive "Samsung SSD 860 EVO 1TB"
+00:14 (, 0) Ignoring system drive "SAMSUNG SSD PM830 2.5\" 7mm 128GB"
+00:14 (, 0) Ignoring system drive "ST3500418AS"
+00:14 (, 0) Ignoring system drive "ST2000DL003-9VT166"
+00:14 (, 0) Found 1 drive(s)
+00:20 (, 0) Checking for OEM config
+00:20 (, 0) No OEM config available
+00:20 (, 0) Started downloading "package.json"
+00:20 (, 0) Using path "C:/Users/mrme7/AppData/Local/Emteria/Emteria.OS Installer/rpi3-v1.3.0/package.json"
+00:20 (, 0) Finished downloading "package.json"
+00:20 (, 0) Using PackageData version: 1
+00:20 (, 0) Already downloaded correct "boot.zip"
+00:23 (, 0) Already downloaded correct "system.zip"
+00:23 (, 0) Already downloaded correct "oem.zip"
+00:23 (, 0) Finished DownloadWorker
+00:23 (, 0) Using PackageData version: 1
+00:23 (, 0) Flashing on raw "\\\\\\\\.\\\\PHYSICALDRIVE7"
+00:23 (, 0) Initializing package base at "C:/Users/mrme7/AppData/Local/Emteria/Emteria.OS Installer\\rpi3-v1.3.0"
+00:23 (, 0) Drive: "Generic- SD/MMC USB Device" with 62209916928 bytes
+00:23 (, 0) Raw at "\\\\\\\\.\\\\PHYSICALDRIVE7"
+00:23 (, 0) Mounted at "K:"
+00:23 (, 0) Starting step 0 : Reading package
+00:23 (, 0) Using PackageData version: 1
+00:23 (, 0) Finished step 0 : Reading package
+00:23 (, 0) Starting step 1 : Verifying files
+00:23 (, 0) Finished step 1 : Verifying files
+00:23 (, 0) Starting step 2 : Preparing
+00:23 (, 0) Diskpart output: "\r\nMicrosoft DiskPart version 10.0.19041.964\r\n\r\nCopyright (C) Microsoft Corporation.\r\nOn computer: DENNIS-PC\r\n\r\nThe disk you specified is not valid.\r\n\r\nThere is no disk selected.\r\n"
+00:26 (, 0) Failed to remove drive "K:"
+00:26 (, 0) Failed to prepare drive. Try reconnecting drive.

smieschek

@mrme73 We are using Diskpart to initialize the selected drive and it seems to have an issue with the drive. Do you have the possibility to use a Ubuntu Live DVD and use our Linux installer? Experience shows that it is more robust to different setups and SD cards.