The license reset button is missing
I paid for a new license, but the three-dot button in the upper right corner to restart the license is missing and I can't register it. What can I do to make the license reset button appear?
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I paid for a new license, but the three-dot button in the upper right corner to restart the license is missing and I can't register it. What can I do to make the license reset button appear?
Comments
Hi @Svetan11 ,
What three-dot button are you referring to?
Please use the License Manager App to activate your device, see https://emteria.com/kb/introduction-activation-methods
The device was licensed before, now I want to change the license in my name and I bought a new license, but I can't activate it.
@Svetan11 I think what you are trying to achieve is not possible. When activating a device with a license, both are associated with each other. Afterwards, the device can only be re-activated with the same license that was originally used.