Installer login fails - previous threads of no help

Installed the installer on Win10 64 bit. Cannot successfully log in - 'Login failed - try again'

Cant get past 1st base with Emteria!

Any help appreciated!!!

Starting emteria installer v0.6-16-gc6254ca
Detected SSL support: false
- runtime version: ""
- build version: "OpenSSL 1.0.2j 26 Sep 2016"
qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
"Error creating SSL context ()"
qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
"Error creating SSL context ()"

Comments

  • edited June 6

    The runtime version of OpenSSL is missing in your windows os.

    The log you provided says it all

    Starting emteria installer v0.6-16-gc6254ca
    Detected SSL support: false

    • runtime version:"Unless OpenSSL runtime version is not shown here it will not work"
    • build version: "OpenSSL 1.0.2j 26 Sep 2016"
      qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
      qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
      qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
      qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
      qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
      "Error creating SSL context ()"
      qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
      qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
      qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
      qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
      qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
      "Error creating SSL context ()"
  • edited June 7

    Here is a tutorial link to install OpenSSL on windows OS

    https://tecadmin.net/install-openssl-on-windows/

  • edited June 25
    > @tusharraj said:
    > Here is a tutorial link to install OpenSSL on windows OS
    >
    > https://tecadmin.net/install-openssl-on-windows/

    Thanks for the link.

    I installed OpenSSL, added the variables, added to path. Verified that the openssl command works no matter where I am on the system, and all is good (powershell/command prompt).

    Installed the installer, and no matter what I do, it does not see that SSL support is there.

    **edit for context**

    System: Win 10 Pro x64
    Install Dir: D:\OpenSSL-Win64
    Path Addition: D:\OpenSSL-Win64\bin
    OPENSSL_CONF variable: D:\OpenSSL-Win64\bin\openssl.cfg

    I can be anywhere in my system (at the command prompt) and typing "openssl" puts me into the OpenSSL prompt where I can initiate commands. I have rebooted my system, logged out and back in and even did a rain dance.

    I have uninstalled and re-installed in various ways to get this working, but nothing.

    Any help would be appreciated.

    Thanks! :)
  • I have the same issue. openssl command prompt shows version 1.1.1c Running the emteria installer shows 1.0.2j I really have no idea how to solve this issue. It shouldn't be the user's responsibility to install OpenSSL, it should be provided and configured in the Enteria installer.

  • Same issue here, was ready to buy it, but with this, I dont have a chance to install it

  • The installer uses a buggy version of openssl it seems, and we cant change it

  • I discovered that the reason this sometimes works and sometimes doesn't is down to whether you are lucky enough or not to have something else installed that came with OpenSSL 1.02* I found that if you had any other openSSL 1.02 installation, then emteria finds it... if you don't you're out of luck - because the DLL names for the later versions aren't the same and so emteria won't pick them up.

    What I would suggest doing is downloading a 1.0.2 version of openSSL and copy ssleay32.dll and libeay32.dll to your emteria folder.

    I agree with all posters that this should be taken care of by the installer and not left up to luck or the user.

  • im not on windows i on ubuntu mate its does the samething

  • @NickOO said:
    Installed the installer on Win10 64 bit. Cannot successfully log in - 'Login failed - try again'

    Cant get past 1st base with Emteria!

    Any help appreciated!!!

    Starting emteria installer v0.6-16-gc6254ca
    Detected SSL support: false
    - runtime version: ""
    - build version: "OpenSSL 1.0.2j 26 Sep 2016"
    qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
    qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
    qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
    qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
    qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
    "Error creating SSL context ()"
    qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
    qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
    qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
    qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
    qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
    "Error creating SSL context ()"

    Install Version Version: 0.5-8. It solved in my case.

  • edited November 11

    I am trying to run installer on Fedora 29 and also have same problem.
    I tried to run installers v0.6-16 and v0.5-8 but it still complains about missing OpenSSL functions.

    Is there a way to use particular (manually compiled) OpenSSL with the installer (e.g. passing its path as a command-line parameter or so)?

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