Device lost Activation without Changes being made

Hello,

I am running Emteria 1.3.0 on a Raspberry Pi Model 3B+. This device was activated and worked without problems. Now I started the Raspi after 2 month of doing nothing with it and it stated that it is not activated. When I try to activate it, nothing happens and it says "provided data invalid". The activation via code and account fails. Why?

Thank you in advance for your help!

Kind regards

Fred

Comments

  • I am having the same issue. I have had 1.3.0 running since 2018 with any issues until today. My license is valid and I have tried activating it via the account and the activation code. None are working at this time
  • I just tried the reactivation and was successful. Looks like the issue is resolved at this time.
  • @gsfx @leneil71 Sorry, our authentication server had a hick-up on Wednesday and activation didn't work. I have no explanation why your devices were shown as not activated, but I'm on it.
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